System Analysis & Designing Chapter wise Questions

Chapter one

Systems, Roles, and Development Methodologies

Learning Objectives

  1. understand the need for systems analysis and design in the organization.
  2. realize the many roles of systems and design in an organization.
  3. comprehend the fundamentals of three development methodologies: SDLC, the agile approach, and object-oriented systems analysis and design.


  1. list the advantages of using systems analysis and design techniques for approaching computerized information systems for business.
  2. list three roles that a systems analyst is called upon to play. provide a definition for each one.
  3. what personal qualities are helpful to a system analyst? list them.
  4. list and briefly define the seven phases of the systems development life cycle (SDLC).
  5. what are CASE tools used for?
  6. Explain what is meant by an agile approach.
  7. what is the meaning of the phrase the planning game?
  8. what are the stages in agile development?
  9. define the term object-oriented analysis and design.
  10. how is UML used to model object-oriented systems?
  11. how would a system analyst decide which development method to use?
  12. what is the role of a systems analyst in the development of open-source software?
  13. list two reasons an organization may want its analysts to participate in an open-source community.

Chapter Two

Understanding and Modeling Organizational Systems

Learning Objectives

  1. Understand that organizations and their members are systems and that analysts need to take a systems perspective.
  2. Depict systems graphically, using context-level data flow diagrams, entity-relationship models, use cases, and use case scenarios.
  3. Recognize that different levels of management require different systems.
  4. Comprehend that organizational culture impacts the design of information systems.


  1. what are the three groups of organizational fundamentals that carry implications for the development of information systems?
  2. what is the implication of interrelatedness and interdependence of systems for systems analysts and organizations?
  3. define the term organizational boundary.
  4. what are the two main purposes of feedback in organizations?
  5. define openness in an organizational environment.
  6. define closeness in an organizational environment.
  7. what is the difference between a traditional organization and a virtual one?
  8. what are the potential benefits and a drawback of a virtual organization?
  9. Give an example of how systems analysts could work with users as a virtual team.
  10. what is enterprise systems (ERP)?
  11. what is the main difference between doing business processes analysis for ERP and other types of systems?
  12. what problems do analysts often encounter when they try to implement an ERP package?
  13. what are two symbols on a use case diagram, and what do they represent?
  14. what is a use case scenario?
  15. what are the three main parts of a use case scenario?
  16. what are the four steps in creating use case descriptions?
  17. what are the five altitudes metaphors for describing use case on different levels? what do they represent?
  18. discuss the relevance of an enviroment model. what are the basic symbols in this?
  19. what is an entity on a data flow diagram?
  20. what is meant by the the term entity-relationship diagram?
  21. what symbols are used to draw E-R diagrams?
  22. list the types of E-R diagrams.
  23. how do an entity, an associative entity , and an attribute entity differ?
  24. list the three board, horizontal levels of management in organizations.
  25. how can understanding organizational subcultures help in the design of information systems ?

Chapter 3

Project Management

Learning Objectives

  1. Understand how projects are initiated and selected, define a business problem, and determine the feasibility of a proposed project.
  2. Evaluate hardware and software alternatives by addressing the trade-offs.
  3. Forecast and analyze tangible and intangible costs and benefits.
  4. Manage a project by preparing a budget , creating a work breakdown structure , scheduling activities , and controlling the schedule and costs.
  5. Build and manage a project team.
  6. write an effective systems proposal, concentrating on both content and design.


  1. what are the five major project fundamentals?
  2. list three ways to find out about problems or opportunities that might call for a systems solution.
  3. list the five criteria for systems project selection.
  4. define technical feasibility.
  5. define economic feasibility.
  6. define operational feasibility.
  7. list four criteria for evaluating system hardware.
  8. how does a system analyst ascertain hardware or software needs? what is the need for inventorying hardware?
  9. what does COTS stand for?
  10. list five of the main benefits of cloud computing for organizations.
  11. list three of the main drawbacks cloud computing for organizations.
  12. what does BYOD stand for?
  13. what are the benefits of BYOD to an organization.
  14. what are the benefits of BYOD to an employees.
  15. what is the biggest drawback of BYOD for an organization?
  16. what are three main categories of cloud computing?
  17. define tangible costs and tangible benefits. Give an example of each one.
  18. define intangible costs and intangible benefits. Give an example of each one.
  19. list four techniques for comparing the costs and benefits of a proposed system.
  20. when is break-even analysis useful?
  21. what are the three drawbacks of using the payback method?
  22. when is cash-flow analysis used?
  23. As a general guideline, when should present value analysis be used?
  24. what is work breakdown structure (WBS), and when should it be used?
  25. what is Gantt chart?

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